By Bryan Wachs
The world turned upside down for everybody in March of this year. As COVID-19 infections raced across the globe, businesses of all kinds had to quickly adapt.
In many cases, that led to the layoff of valuable employees. Some industries found themselves having to quickly scale up work-from-home strategies, which meant getting everyone comfortable with remote assignments and communications. Other sectors, such as restaurants, had to shutter their dining rooms and transition to delivery, takeout, and curbside service.
Unfortunately, too many businesses have been left flat-footed. Prior to the virus, they had relied almost exclusively on foot traffic and Facebook …read more